Warranty form

If you have experienced a problem with the product you purchased, you can submit a warranty request using the form below. Please provide accurate and detailed information so that we can process your request as quickly as possible. Our team will review your request and contact you with the next steps.

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I purchased a pool robot following Mattia's advice. From the first contact, he was kind, professional, and very knowledgeable. He helped me choose the perfect model for my needs, answering all my questions with clear and detailed explanations. Shipping was fast, and the product arrived in perfect condition. I highly recommend this company and, in particular, Mattia for the exceptional support received.

Super professional and very serious! 👍👍👍👍👍

This is my first purchase from this company, and I am very satisfied with the experience. I bought this refurbished pool cleaner robot and am very happy with the purchase. It works perfectly, cleans both the walls and the bottom of the pool well, and the filter retains all impurities. Despite being refurbished, it is in very good condition, and so far, I have not encountered any problems. Great value for money! I recommend it without hesitation!

Purchased an industrial floor washer for cleaning large spaces in 2021, and after 4 years, it still works very well. Serious company and competent staff.

Highly recommended! I recently purchased a refurbished pool robot. Andrei was available well beyond my expectations. He contacted me with all the details, we had a video call to see the robot and its accessories, and he even got in touch with the original manufacturer to ensure everything was perfect before shipping. At no point did I feel any pressure to buy, just friendly communication and complete transparency.

Excellent service. Professionalism is rare today, but I found it at FS Services. Congratulations.

I turned once again to Metodoblu FS Services Group srl, specifically to the very kind Mr. Mattia, and I can tell you they were true professionals, very kind, and punctual. I am very satisfied. Thank you.